CANCELLATIONS

·         All sales are final.

·         Refunds will not be issued for tours -- no exceptions.

·         Therefore, we recommend travel insurance which is now being offered through our partner, Trip Mate. You may use this link to get a quote or to purchase the insurance.

·         As a reminder, the 10-percent deposits on multi-day tours are non-refundable even if you cancel the trip more than 60 days before the departure date.

·         If it becomes necessary for Martz Travel to cancel a tour, you will receive a full refund with the option of receiving a refund in the form of a gift certificate that may be redeemed for a future Martz Tour.

PAYMENT 

Payment for all day trips must be made in full at the time of booking.

MEALS

You are on your own for your meals while in New York City. It is suggested that you make dinner reservations beforehand. Restaurants near Radio City Music Hall.

ACCESSIBILITY

If you require special assistance getting on or off the bus, please make note of it in the Comments section when making your reservation.

WALKABILITY

You are responsible for getting around New York City throughout the day. There is an abundance of public transportation methods.

BUS SEATING

While we try our best to accommodate all requests, we cannot guarantee you will be assigned the seat of your choice. If you have a preference, please make note of it in the Comments section when booking your trip. Since we are committed to meeting the specific health and mobility needs of our passengers, the seating arrangements may change before our departure date.