Please click on our policies and review carefully before making your reservation.

CANCELLATIONS

• All sales are final.

• Refunds will not be issued for tours - no exceptions.

• Therefore, we recommend travel insurance which is now being offered through our partner, Trip Mate. You may use this link to get a quote or to purchase the insurance.

• If it becomes necessary for Martz Travel to cancel a tour, you will receive a full refund with the option of receiving a refund in the form of a gift certificate that may be redeemed for a future Martz Tour.

• Payment for all day trips must be made in full at the time of booking

PAYMENT

Payment in full is required at the time of booking for all day trips.

MEALS

The bus will not make food stops to or from Jersey City. There is a picnic area at Liberty State Park if you choose to bring lunch.
There are snack bars on all the boats which sell healthy snacks and beverages as well as merchandise. There are concession stands and gift stores on Liberty Island and Ellis Island.
Sandwiches, burgers, snacks, coffee and soft drinks are sold at The Crown Café on Liberty Island and the Ellis Island Café.

VENUE INFO

Liberty State Park is in Jersey City, N.J. The ferry will take you to both Liberty Island and Ellis Island.
All passengers boarding the ferry must undergo airport-style security screening. Large bags, markers, sharp objects, and weapons are not allowed on the ferry.

IMPORTANT TICKET INFORMATION:
Crown access tickets for the Statue of Liberty are limited and must be purchased in advance. Children ages 4 and younger are not permitted crown access.
Pedestal access tickets are limited, and reservations are required. Pedestal tickets allow visitors access to the top of the pedestal, which includes lower pedestal levels.
Tickets for Crown Reserve (access) and Pedestal Reserve (access) must be reserved online in advance at Statue City Cruises or by calling
877-LADY TIX (877 523-9849).

ACCESSIBILITY

If you require special assistance getting on or off the bus, or if you are bringing a wheelchair, scooter or other ADA-approved mobility device, please make note of it in the Comments section when making your reservation.

The ferry is accessible for wheelchairs. There are a few steps for passengers who choose to go up to the deck.
Crown access allows visitors to access the crown, which includes a walk up 162 steps from the feet of the statue to the crown. There is no elevator access to the crown.

WALKABILITY

The bus will drop off passengers as close to the boarding area of the boat as possible. There is seating on the boat. 

The amount of walking you do inside the museums is up to you.

BUS SEATING

While we try our best to accommodate all requests, we cannot guarantee you will be assigned the seat of your choice. If you have a preference, please make note of it in the Comments section when booking your trip. Since we are committed to meeting the specific health and mobility needs of our passengers, the seating arrangements may change before our departure date.